Center Manager Pro plus POS System
LASERTRON developed its first Point of Sale (POS) system 20+ years ago to run the company-owned entertainment centers. Center Manager Pro keeps track of all incoming payments plus scheduling of parties, groups, and even individual players. It also tracks the number of available time slots for each individual attraction and much more.
Also recently released is the newest and most extensive Center Manager Pro update ever. The entire software suite was completely redeveloped from the ground up. It’s currently operating in both of LASERTRON’s company-owned stores.
“Center Manager Pro is a sophisticated reservation/marketing/point-of-sale system. It actually is responsible for increasing the revenue for my center.”
-Peter Murphy, Owner/Operator
Center Manager Pro 5.4 plus POS System
Center Manager Pro without POS Excludes Highlighted items
- Attraction Scheduling & Reservations: Quickly make reservations in one or more attractions.
Reserve multiple attractions and split the reservation across multiple attractions. Cash out
reservations saving purchase information for future reference. Create age-restricted time slots
for appropriate play.
- Email Party and Event Surveys: Our Tablet-Ready Surveys can now be emailed to your guest
with the click of a button. The guest can complete the survey at their leisure.
- Party & Group Packages: Create event packages that automatically load specific items into the
reservation account and auto-fill information into confirmation email templates.
- Party List: Create an automated report of the day’s parties and events. Assign managers and
servers to individual events. Display party, food, and arcade packages. Include notes, automated
food times, attraction play times and quick links to view completed satisfaction surveys.
- Tablet-Ready Party, Event Surveys: Create a custom digital survey for your parties and events.
Allow the host to complete the survey on-the-spot with an optional Amazon Kindle, or email
them the survey with the click of a button. Receive instant feedback and send an instant thank
you email. Create a custom offer to include in the thank you via email.
- Quick Sale for Café & Bar Transactions: Create countless colorful buttons and nested screens.
Add your own images to button backgrounds. Create buttons that add notes to items sold for
seamless kitchen communication.
- Create, Split & Combine Café & Bar Tabs: Maintain multiple open tabs simultaneously.
- Bump Screen Software for Kitchen Orders, Pager & SMS Integration: Specify items that post as
orders to the optional kitchen bump screen. When the order is complete, simply hit the key that
will send out an SMS (with optional SMS setup) or activate a guest pager (hardware not
included, consult your CMP specialist for integrated paging systems). Pager & SMS Integration
may also be used to notify guests of attraction times without harsh Public Address
Announcements.
- Bump Screen Hold Orders: Let your guests order before their attractions and have it ready
when they exit. Quick buttons to add Hold Times on food orders. Bump Screen will show
countdown until Hold Orders are due.
- Bump Screen Reports: Detailed and Summary views to track how long orders are taking to exit
the kitchen. Quick links on detailed reports to review each order. Hold times backed out of
reports for accuracy.
- Time Clock & Staff Scheduling: Create schedule templates. Create shift types with default pay
scale to quickly see estimated and expected labor percentages. Fully, partially, and unpaid break
definitions. Customizable manager overrides for unscheduled, early or late punches. Quickly add
missed punches (with required manager override and reason).
- Moderate Time-Off & Availability Requests: Allow employees to locally or remotely request
time off or update their availability. Requests may be viewed and approved with proper access.
History of Time-Off Requests for quick reference. Availability & Time-Off Requests automatically
feed into schedule templates.
- Shift Drop-Add Function: Employees may request to drop a shift. The manager with schedule
access receives en email notification and, if approved, chooses from a list of employees with
training sufficient for the dropped shift type to send an SMS invite to claim the dropped shift.
Employees can log onto their remote access account to manage requesting dropped shifts,
viewing their schedule, and accepting dropped shift invitations to claim. Once claimed, the
dropped shift is updated on the schedule automatically and the employee requesting the drop is
sent an SMS relieving them of their shift.
- Show Playing Times with SMS Alerts: When the guest completes registration, their play times
will be displayed on-screen. Add SMS Integration and provide the guest the ability to enter their
10-digit mobile number to receive notification when it’s time to play.
- User-Entered Codenames: Let your guests enter their own gamer tags. You’ll have the ability to
monitor, edit, and permanently block inappropriate names from viewing.
- Collect Guest Information & Permission to Send Email Marketing: As guests fill out their
waivers, they’ll be asked permission to send marketing emails. Take advantage of permissionbased marketing and leverage your existing customers.
- Custom Member Photos: Allow your guests to take photos to go along with their gamer tags.
Use the photo with their membership to confirm member identification. Dual Photo
functionality allows for both a public photo and separate hidden private photo for use in
identification.
- Facility Waiver Acknowledgement: Have the guest agree to your facility’s policies by
electronically signing the waiver.
- Customer Database: Maintain a database of every guest that plays an attraction or makes a
reservation. View player card history and balances (with Intercard Integration). Quickly assign
new cards or replace lost cards. Require manager overrides to transfer balances. Review history
of visits and quickly access signed waivers.
- Integrated directly with Customer Database & Reservation System: View previous reservations
from each customer. If the guest makes a new reservation, it is automatically included in the
guest history and the reservation is hyper-linked for quick access from the guest profile.
- Schedule Tasks & Follow-up with Contacts: Schedule important follow-up tasks for individual
guests. Employees with proper access will receive on-screen notifications of important tasks.
- Add Searchable Tags to Customers: Create unlimited tags to customize your database searches.
Have groups that come every July? Add a tag called “July” for quick access to these important
contacts.
- Create Bulk Mail Lists Based on Tags: Available with the Bulk Email Enhanced Module – Use
your tags to create custom email lists to send out the same email offer to similar groups.
- Maintain History of Notes: Every guest detail page comes with a note history where you can
include important information for future reference.
- Maintain History of Sent Emails: Include the custom BCC email address for your CMP POS
system when you send emails from your email provider and that email will be saved in the POS
customer profile for future reference.
- Gift & Promo Cards: Sell Gift Cards and Create Promo Cards. Set custom expiration dates.
Promo Cards may be loaded with any sellable item and you can limit which employees may
create Promo Cards. Create secure items that may not be purchased with Gift or Promo Cards.
- On-Line Deal Sales: Create countless offers and generate custom links for purchasing offers.
Great for offering holiday gift card specials.
- Promo Items: Create redeemable and scan-able codes to include in your Bulk Mail messages.
Codes are unique to the recipient and you can track who has and hasn’t redeemed their codes.
Codes can be created for free or discounted amounts.
- Optional Unique Code Names: Offer your guests the ability to reserve unique code names. Earn
additional income by charging a fee for specified lengths of time that your guest may reserve
their preferred code name.
- Scheduled Tasks Manager: Each day every facility has scheduled maintenance and cleaning
tasks. Manage those daily, weekly, monthly and yearly tasks using the Scheduled Tasks
Manager. Assign tasks to specific employees and receive nightly notifications of incomplete
tasks.
- Problem Log: Keep track of issues in your facility with a database of Problem Logs. Easily search
repair history of specific games, attractions and equipment. Receive instant emails of every Log
adjustment.
- Cashless Option with Bill Acceptor Software: Removes the need for cashiers to touch cash.
Change will be loaded directly onto the player’s card (with Intercard Integration). Requires
purchase of Lasertron CMP Bill Acceptor hardware.
- 3rd Party Integration with Intercard Debit Card System: Load Arcade Bonus, Intercard Cash,
Time Play, Gate Entry Passes & Redemption Points directly onto the player’s card from the CMP
POS. Use Intercard Cash and Redemption Points to make in-store purchases.
- Card Recycler: Re-use recycled cards by swiping in our Card Recycler function. This removes the
card number from the customer profile without losing history on that customer. The card
Recycler function also wipes Intercard information from the card.
- Multi-Location: Maintain and access multiple locations synched through one cloud server. Allow
Gift, Promo & Arcade cards to be used at each location. Lookup guests from any location. View
reservations from any location (with proper access level).
- Cloud & Local Server Synchronization: If your internet goes down, experience zero POS
downtime with your synched local server. Once internet is restored, your servers will
automatically re-sync with our custom synchronization software.
- Customer Question Surveys: Receive feedback on your marketing efforts by triggering a survey
when a specific item is rung in. Want to know where a guest received an offer? Have a pop-up
survey appear on the screen for your employee to ask the guest.
- Employee Rewards System: Require employee card validation to receive employee pricing. Or
setup an employee rewards system. Add reward dollars onto employee cards and receive
detailed reports of what that money was used for to help fill out payroll taxes. Reward
employees for length of service or for going above and beyond.
- Facility Digital Sign Display Management: With the LASERTRON display computer add-ons, you
can manage your facility’s digital displays from inside the POS. Upload your custom display
screens to the POS and define which signs they display on. Create slideshows of multiple images
and define how long each individual image shows before changing to the next.
- Quickly Take Inventory by Department: Define multiple storage areas. Save mid-inventory and
quickly see percentage completion of each storage area.
- Inventory Liquor Bottles by Weight: Count Liquor by Full Bottles and by weight. Enter tare
weight of bottle and pourer for more accurate accounting.
- Create Pars & Automatically Build Orders by Vendor: Create a minimum par for each item as
well as a minimum order for each item. Once Inventory is Complete, your order report will
generate automatically. Override order numbers for items you know you’ll need more than par.
- Log Incoming Orders: Enter incoming inventory by vendor as they arrive. Update item costs at
the same time.
- Add Inventory Items to PLUs to Track Shrinkage: Tie quantities of food inventory to specific
PLUs to monitor product loss/waste.
- Export Reports to Excel: For quick upload to your accounting software of choice.
- Manager Overrides Reports: Keep track of manager overrides. All overrides also require a userentered reason that will be provided on the reports.
- Reservation Reports: View reservations over custom date ranges. View chronologically or by
creation date. Export into excel and sort by any field.
- Sales & Item Accounting Reports: View sales by category, sales by items, or line-by-line
transaction reports.
- Transaction History & Recall: Quickly view the list of the day’s transactions. View Open and
Closed Transactions. Re-open closed transactions with manager override for corrections,
additions, or refunds.
- Inventory Usage, Valuation & Loss: View reports on inventory usage, ordering, current value of
your inventory & inventory loss if those items were included in PLUs.
- Party & Event Survey Reports: Using the optional tablet-ready surveys, view survey scores by
manager and by event server.
- Daily Snapshot: View a snapshot of the day’s sales, attraction counts, the weather, labor
percentage estimate, player ages & manager-entered notes.
- Arcade Report: Utilize the Intercard integration to view the individual game sales & payout
percentages.
Center Manager Pro 5.4 plus POS System
Center Manager Pro 5.4 plus POS System
| $375/month |
$300/month |
$267/month |
*All above pricing is a monthly support & hosting fee payable at the beginning of each month.
*Install & Register Center Manager Pro application on up to 10 cash registers or PCs (contact support for
hardware specifications).*Annual licenses for additional cash registers or PCs may be purchased for $195 each.
Center Manager Pro
| $250/month |
$208/month |
$218/month |
Center Manager Pro without POS Excludes Highlighted items above.
New! Battle Royale Tournament Management Module
| $225/month |
$200/month |
$190/month |
- Automatic Rankings and Qualification Management: Configure your Battle Royale Tournament and
specify how many entrants may qualify from each round. The system will automatically calculate and
schedule the number of rounds necessary for the Tournament Event Finals and assign qualifiers to their
specific Finals Round(s).
- Automatic Qualifiers: Encourage guests to play in multiple qualifying sessions by rewarding the top
qualifiers. Designate the top X qualifiers to automatically advance to the championship round. Ties in
qualifiers will be decided by who won their last qualifying round first. Guests will want to break that tie
by playing and qualifying again.
- Tournament Payout management: You set the minimum payout for the Tournament and how much
percent each place finisher receives. Your Sales reports will break out tournament income and
tournament payouts.
- Online Tournament registration and up-to-date standings: Your location will have its own customized
tournament standings and registration page. Guests will be able to view prior tournament results &
payouts as well as make reservations and pay deposits for upcoming Qualifying sessions.
Online Reservations & Deposits Module
Must purchase with Full Center Manager Pro 5.4 plus POS System
| $83/month |
$57/month |
$50/month |
- Online Reservations (Individual Players & Birthday Parties): Allow guests to reserve attraction
space directly in your reservation system.
- Game Type Selection: Allow your guests to choose which game format is their favorite by
automatically including the game format name and description on the list of available time slots.
- Create Custom Birthday Party Packages for Online Booking: Simply add the package builder link
to your own website and add custom HTML footers and logo to our booking pages. You can
define all the details of the party or allow the guest to customize their own package.
- Online Deposit Payments: Guarantee attendance by taking deposits during the reservation
process.
- Reservations are Booked Directly in the POS Schedule in Real-Time: Utilize session codes to
customize which time slots are available for online viewing. Allow the guests to see how many
spots are remaining in each time slot. Intelligent booking prevents guests from accidentally
booking simultaneous attractions.
- Online Waivers: Shorten lobby lines and speed up the check-in process with online waivers.
Provide events and reservations with a link specific to their reservation allowing them to fill out
their facility waivers online. Completed waivers will flow into their reservation where you can
easily add player cards directly to their customer information.
- Email Invitations and Guest RSVP System: Allow your party host to create an online profile,
select from up to 8 invitation templates, invite guests and monitor their RSVP status. Integrated
with Online Waivers, their guests will be required to complete their waivers if they RSVP "Yes."
You will be able to track the progress of RSVPs from within the reservation view as well. Take
the initiative and contact pending events when their RSVP count is low.
Membership & Loyalty Module
Must purchase with Full Center Manager Pro 5.4 plus POS System
| $83/month |
$57/month |
$50/month |
- Pre-Paid & Recurring Memberships: Customize the term-length of your memberships. Have the
guest pre-pay for a specified term or take a credit card for recurring revenue.
- Programmable Terms: Create monthly, annual, two-month minimum, three-month minimum,
etc, recurring membership plans.
- Parent/Child Membership Linking: Create multiple memberships at one time. Allow one
individual to manage all linked memberships with an online account.
- Auto-Renew Payments: The system will automatically charge recurring memberships on their
renewal date. All recurring payments are handled securely by Authorize.net.
- Reward System for Validating In-Store Purchases: Reward members for auxiliary purchases.
Create multiple rewards levels and the system will automatically email the guest when they
have earned a reward.
- Monthly & Daily Loadable Benefits & Programmable Discounted Pricing Tiers: Provide
Members with discounted pricing on specific items with Tiered Pricing in PLUs. Also, create
memberships with benefits like daily arcade time play or monthly arcade cash that gets loaded
at the time of each renewal.
Center Manager Pro Bulk Emails*
| 25,000 Emails /Month
| $38/month |
$34/month |
| 50,000 Emails /Month
| $75/month |
$68/month |
| 100,000 Emails /Month
| $125/month |
$113/month |
| 250,000 Emails /Month
| $167/month |
$150/month |
| 500,000 Emails /Month
| $250/month |
$225/month |
| 1,000,000 Emails /Month
| $425/month |
$375/month |
- Generate Email Lists from Kiosk Registration Software
- Add Guests to Lists Based on Play Date, Membership Status, Items Purchased (with Full CMP
5.4), CRM Tags, Age & DOB
- Upload your own Email Lists
- Email Directly from the POS: Inside each guest's details you have the ability to send a direct
email. All emails sent from the POS are stored for quick future reference.
- Upload Your Own HTML Email Templates
